How to Order
ONLINE ORDERING
You can order all of our products online - with FREE standard delivery anywhere within Australia.
Purchase orders can be emailed to orders@spectronics.com.au
NDIS ORDERS
You can purchase most our products with your NDIS funding. Find out how.
QUOTES
Did you know you can request a quotes online? Find out how.
ORDER FORM
Download our order form (pdf)
Payment Terms
Schools, hospitals and other government bodies will be sent an invoice with the delivered goods - provided an official Purchase Order with ABN and delivery address has been received (digital delivery items excluded). We request however that private individuals and businesses pay at the time of placing the order.
Payment Options
Credit Card - Visa or MasterCard accepted via secure online ordering. Please include details of cardholder's name, card number and expiry date.
Direct Deposit - Payment details will be provided with your order. Please confirm the final amount owing with Spectronics before arranging deposit.
Delivery Charges
Spectronics ships all goods to customers within Australia free of any freight charges. Goods will be sent Registered Post or by Express Post at your request (additional charges apply). If you have a preferred delivery method, please indicate your preference when ordering.
Warranty
All items are guaranteed against faulty workmanship and/or materials for a period of twelve (12) months from the date of purchase, unless otherwise stated on the information page for the product.
Before goods are accepted for return, they must be accompanied by a "Returned Merchandise Authority Number" (RMA#). Please email our orders team to receive this number from Spectronics before returning your goods. The returned goods must then be accompanied by the RMA#, along with a contact name and phone number for the person returning the goods. The cost of postage to return goods is the responsibility of the customer unless an RMA is granted.
Refunds and Exchanges
Refunds and exchanges may be accepted within 30 days of purchase. Goods must be in resaleable condition with packaging intact to be accepted for refund. An additional restocking fee may apply if goods are not in resaleable condition or packaging is not intact. View our 30-Day Money-Back Guarantee.
Prices
Prices are subject to change without notice. Given the volatile nature of the technology industry, we reserve the right to change and/or discontinue products at our discretion and without notice.